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COMMON QUESTIONS

Answers about our mobile services, scheduling, pricing, preparation, and warranty process.

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Yes! We have fully equipped mobile units for detailing and minor mechanical work. We can come to your home or office. Please note that for ceramic coatings and extensive paint correction, we require the controlled environment of our shop.
Warranty coverage is documented with the completed service and depends on the work performed, installed products, and manufacturer terms. Contact TNT Car Care with the service record for a coverage review.
We provide mobile services throughout the CSRA region including Augusta, Martinez, Evans, Grovetown, Harlem, Thomson, and North Augusta. For locations within 15 miles, there is no travel fee. Extended zones of 16–50 miles incur a small convenience fee. Check our Mobile Fees page for full details.
We accept all major credit and debit cards, cash, Zelle, and CashApp. Payment is due upon completion of service unless otherwise arranged for larger projects.
For most exterior services, you do not need to be present as long as we have access to the vehicle and a water source. For interior work or any service requiring vehicle access, we recommend being available at least at drop-off and pick-up.
A standard full detail typically takes between 4 to 6 hours depending on the size and condition of the vehicle. For larger SUVs or heavily soiled vehicles, it may take longer. We recommend dropping your car off in the morning for same-day service.
A wash is a surface-level cleaning — soap, rinse, dry. A detail is a multi-step restoration process that includes decontamination, clay bar treatment, polishing, and protection. Think of a wash as brushing your teeth, and a detail as a full dental cleaning.
We recommend a full detail every 3 to 6 months depending on driving conditions, storage environment, and personal preference. Vehicles parked outdoors or driven daily may benefit from more frequent service.
Yes. Our paint correction services use multi-stage machine polishing to remove light scratches, swirl marks, water spots, and oxidation. Deep scratches that have penetrated the clear coat may require touch-up paint before correction.
Ceramic coating is a liquid polymer applied to the exterior of your vehicle that chemically bonds with the factory paint, creating a long-lasting layer of protection. It repels water, resists UV damage, and makes cleaning significantly easier. For anyone who values their vehicle's appearance, it is absolutely worth the investment.
Our ceramic coating packages range from 2-year to 9-year protection depending on the product tier selected. Longevity depends on maintenance — regular hand washing and annual inspections help maximize the lifespan of the coating.
We handle a wide range of maintenance and repair services including oil changes, brake services, suspension work, diagnostic scanning, battery replacement, spark plugs, alternator and starter service, and general fluid maintenance. We do not currently perform engine or transmission rebuilds.
We can source OEM and aftermarket parts for you, or you are welcome to supply your own. Please note that our warranty covers workmanship on all installations, but parts supplied by the customer are not covered under our parts warranty.
In most cases, no. The Magnuson-Moss Warranty Act protects consumers from having their warranty voided simply for installing aftermarket parts. However, if an aftermarket installation directly causes a failure, the dealer may deny that specific claim. Our professional installation minimizes any risk.
Interior ambient lighting and headlight upgrades using DOT-approved LED bulbs are fully street legal. Underglow and rock lights have varying legality by state — in Georgia, underglow is legal as long as it is not red or blue and does not flash. We always advise customers on local regulations before installation.
The easiest way is through our "Book Now" button at the top of the page. You can also call us during business hours or stop by our location. We recommend booking at least 1 week in advance for weekend slots.
We recommend booking at least 1 week in advance, especially for weekend appointments and larger services like full details or audio installations. Same-week availability may be limited during peak season (spring and summer).
Yes! We offer a returning customer discount and seasonal promotions throughout the year. Follow us on social media and join our mailing list to stay updated on special offers. Military and first responder discounts are also available — just ask.
We understand plans change. We ask for at least 24 hours notice for cancellations or rescheduling. Same-day cancellations may be subject to a cancellation fee depending on the service booked.
TNT

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